JADE ENTERTAINMENT TICKETING POLICIES:
PLEASE READ CAREFULLY BEFORE PURCHASING
- All ticket prices are charged at face value, without additional service charges. Please pick up purchased tickets at venue BOX OFFICE after noon of day of performance.
- Please bring valid photo ID and your email confirmation receipt when picking up tickets.
- If you would rather have tickets mailed to you in advance of the performance date, please select the Flat Rate shipping and handling charger to have your tickets mailed to you. This fee is a one time charge PER ORDER, not per ticket. Jade Entertainment will send tickets out via USPS certified mail with required signature. Please make sure someone is able to sign for them upon arrival.
- Tickets are purchased within 14 days of concert date will not be sent by mail because they cannot be guaranteed to arrive in time for the event. They will be held at box office will call.
- Seating availability for tickets purchased online is given on a first-come, first served basis.
- Tickets cannot be sent to addresses outside the United States. They will be held at box office will call.
- If you have any additional questions, please call 626-986-8896 or contact us.
